Account & login
Use password reset from the login page. Apple users should choose the same Apple ID each time.
Go to login →How can we help?
Account trouble, a missing panda, or a rabid-kitty incident? We’re here.
Email supportGame help
Learn about mining, cooldowns, training, infections, accessories, and rescue missions.
Read the guide →Privacy & deletion
Request a copy, correction, or deletion of your account and game data.
Send a privacy request →When contacting support
Include your account email, panda name, approximate time of the issue, and a screenshot if possible. Never send your password or Apple credentials.